Can your business afford a power outage?


Businesses need reliable backup power to ensure they keep running in a power outage. 

When things go wrong in unexpected ways, nearly all of us are wiser after the event.  Once the blackout has actually occurred, it seems inconceivable that we could have failed to predict and prepare for it, yet many Australian businesses fail to adequately prepare themselves to survive these more commonly occurring power outages.  

When it comes to blackouts, it is time get wise by having a standby generator that will restore power in seconds, protecting your business. 

In the business world, power outages can be costly.  Stationary backup generators prove their worth by ensuring your business stays running in a black out.  In the event of a power outage you can minimise the impact on your customers, your stock, protect your brand and get an edge on your competitors.  

A pub owner in Melbourne shared: “it took one blackout to pay for the cost of purchase and installation of the generator.  It would have been terrible for the business, but also the customers if they were having a meal at night and all the power drops out, perishables start going off, the kitchens can’t cook and so on, it would not have been a good situation. Our generator delivered electricity for pokies, eftpos facilities, kitchen refrigeration, computers, security, phone, lights, air conditioners and appliances.  And it was great for our brand because everyone knew we were still up and running.  In fact, customers came from other venues, and instead of sitting at home with no tv, no air conditioning or lights, and being unable to cook, everybody came to the pub.  We paid for the generator on the very first time there was a blackout because everyone required our services.  It was great for our brand and it gave us an edge on our competitors.”

There are many reasons why the power can drop out.  

Weather is the biggest problem causing lightening strikes on the infrastructure or falling trees on wires and transformers on the street, not only that, road traffic accidents are also a large contributor to the number of blackouts, cars and trucks that hit power poles and bring the lines down.  And also, there’s the climate factor.  In Australia, climate change-related increases to temperature, humidity and wind together with changes to weather patterns, have resulted in a warming trend across the continent. This is predicted to increase in the coming decades and will therefore increase the likelihood and severity of power outages.  The more people that are using air conditioning on hot days, the more stress it puts on the infrastructure and the power companies tend to black out certain random suburbs just to save the whole network failing.  They’ll black out a whole suburb to reduce the load on the generators at the power station.  

When the electricity provider switches the power off to a whole suburb, that would normally be only for 1 to 3 hours, but if a truck hits a power pole and brings the cables down, you could be out of power for 8 hours.  If there is an extreme weather incident, like what happened in South Australia a year ago, where strong winds actually knocked down the pylons – the electrical cables, from the power station, some businesses were out for 5 or 8 or even 10 days because it took so long to get it back in operation.  

Avoid insurance claims. 

Not only can your business operate at prior levels of functioning during a blackout, providing back up protection from power outages helps avoid insurance claims on business interruption, machinery breakdown, and deterioration of stock coverage by having greater efficiency, performance and safety for your business.  

We’ll take care of your supply, delivery and installation. 

At Twin Electrics and Plumbing we assess and prepare your business for rapid installation of backup generators and take care of supply, delivery and installation of permanent back up generators protecting you when an unforeseeable event causes a blackout.

We’ll assess your switchboard to connect the generator and prepare the switchboard to accept ad hoc back-up generator capacity and to install the switch.  You have two options, one is to have a manual switch, so you would press a green button on the control panel of the generator and then turn a manual switch to have the power come on to the building when the mains power drops out.  Or the most preferable option would be to have an automatic transfer switch.  In this case so nobody needs to go out to the generator and press the green button, as simple as that is, it just happens automatically.  So when the transfer switch senses that the power has dropped out to the building, it sends a signal to the generator, the generator starts up and starts providing power to the building after 15 or 30 seconds.  And when the power comes back on, it will send a signal to the generator to stop producing power and to cool the engine down, just to idle it and then it will switch off after a minute or two.  

The IT system to your business still needs a UPS.  

You will still need to have a UPS, an uninterrupted power supply for computers, because the power comes on in approximately 15 seconds, yet in that time computer data can be at risk.  Check with your IT supplier that they have provided a UPS that will provide 1 or 2 minutes of back up power, as this is plenty to give the generator time to start up and produce power.  The UPS is usually installed in the building server room to protect the servers when that happens.

Twin Electrics and Plumbing will assess, install and protect your business from power outage-caused interruptions.  Providing around the clock 24/7 assistance is just another value-added service that goes hand in hand with the professional offerings Twin Electrics and Plumbing provide.

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