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The Twin Story
We have been providing emergency services, installation and maintenance solutions in Electrical, Plumbing and HVAC in the Melbourne metropolitan area since 1978.
Twin Electrics & Plumbing is a 2nd generation family business with the same determination to provide exceptional customer service as our founders (The Twins) did on day 1.
Founders Ray and Brian Cross are still involved in the company, but have now handed over the reins to their very capable sons, Darren & Matt Cross.
We look to the future with excitement as our purpose drives us to be the best. Our champion team is available anytime to provide the best solutions, with faster service to get the job done right.
Accredited by
Fully Insured & Licensed
We are accredited by Energy Safe Victoria, National Electrical and Communication Association, Clean Energy Council and others.
Twin Electrics & Plumbing has an extensive Occupational Health and Safety Program aimed at keeping our staff, your staff and the public safe at all times. Our program includes extensive policies for safety, induction, accident and incident reporting, and specialised training for plumbers and electricians including first aid training.
Our Purpose
Be Your Best.
It’s what we stand for as a team, as individuals and how we embark on the projects we complete for our customers.
Our Promise
Better. Faster. Done.
Better Solutions.
Faster Service.
Done Right.
Our Vision
Leading The Way.
To be recognised as industry leaders in providing Electrical, Plumbing and HVAC services throughout Melbourne.
Manifesto
We believe champions are made. Not born. Champions emerge through the problems we face and challenges we overcome.
Through failures. Through setbacks. We strive and fight for mastery. Whatever it takes. We never quit. We are committed to excellence. Eager to excel.
Striving for better. A better self. A better team. A better world. We are uncomfortable with imperfection. While knowing perfection can never fully be reached, we love the battle of trying to reach it. And becoming the best we possibly can become. It has nothing to do with being #1. It’s the chance to improve everyday in every situation.
Because being your best is not what you do. But who you are.
It’s character! We are a team of champions for champions. Are you one of us?
Need a qualified
technician today?
We will come to the rescue with experienced electricians and plumbers who meet the highest technical and service standards.
Contact us now and we’ll respond in minutes. Whether the problem is large or small, provide your contact details and a description of the issue.
Our friendly customer service team is standing by to offer advice, support and quick quotes.